Sale and Purchase of 2014 PLINE MUSIC FESTIVAL tickets are subject to the following Terms and Conditions
All tickets are sold by Austin Heights Water Theme Park ("AHWTP") as agent for and on behalf of the venue management or owner ("Venue Owner") responsible for the venue in which the event will be held ("Venue") and/or the promoter ("Promoter") responsible for the event for which they are sold ("Event"). All orders are subject to availability and acceptance by AHWTP. AHWTP reserves the right to accept or reject any order. By ordering tickets you agree, on your own behalf and as agent on behalf of all persons for whom you are purchasing tickets or who will be holding tickets purchased by you (you and each such person being a "Ticket Holder"), to be bound by these Terms and Conditions.
AHWTP has no control over the maintenance or management of the Venue, or the organization or management of the Event. AHWTP, its agents and employees shall not be liable for any death, personal injury (unless such death or personal injury was caused by the negligence of AHWTP), loss or damage however caused while in the venue nor are they liable for any complaints, claims, refunds, or exchange for any reason whatsoever.
Booking fees and all handling fees shall not be refundable. Any other refunds shall be made only at the Promoter's discretion and on the Promoter's account.
No exchange of tickets will be made under any circumstances and tickets are not transferable and may not be resold. AHWTP and the Provider each reserve the right to cancel any tickets that have been transferred or resold and to deny any such Ticket Holder entry.
No refund on tickets will be made under any circumstances
In the event of cancellation, all tickets purchased using credit cards shall automatically be refunded to the credit card accounts with which the tickets were purchased. If such credit card accounts are no longer valid, no automatic refunds will be made.
Entry will be refused if tickets have not been purchased from AHWTP or other authorized points of sale.
The resale of tickets at the same or any price in excess of the initial purchase price is prohibited. AHWTP reserves the right to cancel any tickets that have been resold and to deny any such Ticket Holder entry.
Entry to the Venue will be subject to the Venue's prevailing terms and conditions of entry.
No Outside Food and Drinks is permitted in the venue.
Weapons of any form are strictly prohibited.
Whistle and or any unauthorized sounding equipment is strictly prohibited.
Ticket Holder are not permitted to wear thongs, slippers and/or sandals to enter the venue.
Any usage, possession, sales of drugs or prohibited substance is strictly prohibited and any Ticket Holder found to breach this condition will be handed over to the relevant authority.
Entry to the Event is subject to age restrictions- 18 years old and above at time of entry, and no refunds will be made on the grounds that the Ticket Holder was not aware of such age restrictions.
The Promoter/Venue Owner reserves the right without refund or compensation to refuse admission/evict any person(s) whose conduct is disorderly or inappropriate or who poses a threat to security, or to the enjoyment of the Event by others.
No photography, audio or video recording is allowed during the Event .
The Promoter may add, withdraw or substitute artistes and/or vary advertised programs, Event times, seating arrangements and audience capacity without prior notice.
The Promoter/Venue Owner/ AHWTP may use the Ticket Holder's image or likeness in any live or recorded video display, photograph, picture or publicity material or website.
The Promoter/Venue Owner may postpone, cancel, interrupt or stop the Event due to adverse weather, dangerous situations, or any other causes beyond his reasonable control.
The Ticket Holder agrees to submit to any search for any prohibited items including but not limited to weapons, controlled, dangerous and illegal substances and recording devices.
The Ticket Holder voluntarily assumes all risk and danger incidental to the Event whether occurring prior to, during or subsequent to the actual Event, including any death, personal injury, loss, damage or liability.
All tickets must be collected within the time periods stipulated for your chosen delivery method. No refunds will be made for uncollected tickets.
Any complaints regarding the Event shall be directed solely to and dealt with by the Promoter. Any complaints regarding the Venue shall be directed solely to and dealt with by the Venue Owner.
Malaysian law shall govern the sale of all tickets and you agree to submit to the exclusive jurisdiction of the Malaysia courts.